Before your first appointment, please download and complete the intake form. Bring completed forms with you or email them to firstname.lastname@example.org. If you are unable to do so, please arrive 10-15 minutes early to complete the forms in office.
Your appointment time is reserved especially for you. If you are unable to make your appointment, please give 24 hours notice by call/text/email. No shows and late cancellations greatly effect my business as I am unable to fill that space.
In the event that less than 24 hours notice is given, a late cancellation charge of 50% of the scheduled treatment fee will be assessed. Full fee will be charged for missed/no show appointments. Members or those who purchased a package will forfeit their prepaid massage for that session. All late/no show fees must be paid before scheduling another appointment. True emergencies are exceptions.
Late Arrivals: If you arrive late for your appointment, your session may be shortened to avoid impacting the next client’s appointment. If you are more than 10 minutes late, I will determine if there is enough time to start the session. The fee of your original scheduled appointment applies.
Thank you for your courtesy.